Privacy Policy

Welcome to Our Privacy Policy

Thank you for visiting the Serenity Prime website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our tinnitus relief supplement.

We wrote this policy in simple language so everyone can understand it. If you have questions, please contact us using the information at the bottom of this page.

What Information Do We Collect?

When you visit our website or buy our products, we might collect:

• Personal Information: Your name, email address, mailing address, phone number, and payment details when you make a purchase.
• Order Information: What products you bought, when you bought them, and how much they cost.
• Website Usage Information: How you use our website, what pages you visit, and how long you stay on each page.
• Device Information: What type of computer or phone you use, your internet browser, and your IP address (a number that tells us where your device is connecting from).

How Do We Use Your Information?

We use the information we collect to:

• Process your orders and send your Serenity Prime supplements
• Send you order confirmations and shipping updates
• Answer your questions and provide customer support
• Improve our website and make it easier to use
• Send you helpful information about tinnitus relief and our products (only if you agree to receive these)
• Keep our website safe and secure

Cookies and Similar Technologies

Our website uses small files called "cookies" that are stored on your device. Cookies help us remember your preferences and make our website work better for you.

Types of cookies we use:

• Necessary Cookies: These help our website work correctly and let you use important features like secure checkout.
• Preference Cookies: These remember your settings and choices to make your experience better.
• Analytics Cookies: These help us understand how visitors use our website so we can improve it.

You can control cookies through your browser settings. You can choose to block cookies, but this might affect how our website works for you.

Who Do We Share Your Information With?

We only share your information with:

• Shipping Companies: So they can deliver your Serenity Prime supplements to you.
• Payment Processors: To handle your credit card or other payment information safely when you make a purchase.
• Service Providers: Companies that help us run our website, process orders, and provide customer support.

We require all these companies to keep your information safe and only use it for the specific services they provide to us.

How Do We Protect Your Information?

We work hard to keep your personal information safe. We use security measures like:

• Secure connections (SSL) when you enter payment information
• Password protection for our systems
• Limited access to your personal information (only employees who need it can see it)
• Regular security updates to our website and systems

While we do our best to protect your information, no website is 100% secure. We encourage you to use strong passwords and keep your devices secure.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Ask what personal information we have about you
• Update or correct your personal information
• Delete your personal information
• Object to how we use your information
• Get a copy of your information
• Opt out of marketing communications

To exercise these rights, please contact us using the information at the bottom of this page.

Children's Privacy

Our website and products are not meant for children under 13 years old. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.

Links to Other Websites

Our website may contain links to other websites. We don't control these other websites or their privacy practices. Please read the privacy policies of these other websites when you visit them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the "Last Updated" date at the top.

We will notify you of any important changes by posting a notice on our website or sending you an email if we have your email address.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]